Payment Terms and Conditions
These terms and conditions govern your use of the payment services provided by Xeperno through a third-party payment service provider and the direct bank transfer. By accessing or using the Services, you agree to be bound by these Terms. Please read these Terms carefully before using the Services. If you do not agree with these Terms, do not proceed to use the Services.
Acceptance of Terms
By using the Services, you acknowledge and agree that you have read, understood, and accepted these Terms, along with our Privacy Policy.
Third-Party Payment Provider
The online payment services are facilitated by a third-party payment service provider. By using these Services, you also agree to comply with the terms and conditions of the third-party provider, in addition to our own Terms.
Payment Authorization
When you make an online payment using our Services, you authorize us and the third-party payment service provider to initiate a charge to your selected payment method. You also confirm that you are authorized to use the selected payment method and that the information you provide is accurate and complete.
Payment Security
We and the third-party payment service provider take reasonable measures to secure your payment information. However, you acknowledge that no method of electronic transmission or storage is entirely secure, and we cannot guarantee the absolute security of your payment information.
Payment Confirmation
Upon successful completion of a payment, you will receive a confirmation email, indicating the details of the transaction. It is your responsibility to review this confirmation and to contact us if there are any discrepancies.
Refunds and Cancellations
We are committed to providing a high-quality learning experience through our service. However, we understand that circumstances might arise where a refund/cancellation is necessary.
Refund Eligibility: You are eligible for a refund if you meet the following conditions:
- Your refund request is submitted within one week (7 days) from the date of your initial purchase.
- You have not accessed more than 10% of the course content during this period.
Refund Process:
- To request a refund, please contact our support team at info@xeperno.site within the eligible refund period. Provide your order details and a brief explanation for your refund request. We will review your request and respond within 5 business days.
Refund Approval:
- If your refund request meets the eligibility criteria, we will process your refund within 5 business days. The refund will be issued.
Usage Restrictions:
- If a refund is processed, you will no longer have access to the content on our platform.
Availability of Services
We strive to provide uninterrupted and reliable Services. However, we and the third-party payment service provider do not guarantee that the Services will be available at all times, without interruptions, delays, or errors. We may, at our sole discretion, temporarily or permanently discontinue the Services without prior notice.
Accuracy of Information
You are responsible for ensuring the accuracy of the information you provide during the payment process. We and the third-party payment service provider are not liable for any errors or losses resulting from incorrect information provided by you.
Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically for any updates.
Limitation of Liability
To the extent permitted by applicable law, neither we nor the third-party payment service provider shall be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to, loss of profits, data, or use, arising out of or in connection with the use of the Services.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms or our Services, please contact us at info@xeperno.site.
By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Last updated: [August, 15, 2023]