A message from the Xeperno management Team about our commitment to protecting your privacy and safeguarding your personal information. 

Welcome to Xeperno! Please read our privacy policy for an understanding of how we treat and manage your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our system.

The Xeperno Privacy policy protects your rights under the SA (Protection of Personal Information Act) (POPIA 2013). We are committed and obliged to only make use of your personal information in line with this legislation.

Information We Collect

We collect the following types of information when you use our Service:

• Personal Information: When you register for an account, we collect your name or your Guardian’s name, email address, username, date of birth, and other information you provide to us.
• Subject Information: As you use the Service, we collect information related to your chosen subjects, and other activities within the system.
• Usage Information: We may collect information about how you interact with the Service, including log data, IP address, browser type, device information, pages visited, and the referring page.
• Cookies: We may use cookies to enhance your experience on our Service and to collect information about your interactions with our platform.

 

How We Use Your Information

We use the collected information for the following purposes:

• Providing access to the Xeperno platform and resources.
• To operate and maintain the Service, enhance its features, and provide you with a personalized learning experience.
• We may use your email address to send you important notifications, updates, and promotional materials. You can opt-out of promotional emails at any time.
• We analyse user interactions to improve the functionality and content of the Service.
• We use your information to enhance the security and integrity of our Service.

 

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service providers: We may share your information with third-party service providers who assist us in operating the Service.
• Legal compliance: We may disclose your information if required by law or in response to valid legal requests.
• Consent: We may share your information with third parties if you have given us consent to do so.

 

How long will your information be held? 

Xeperno does not store your personal information for longer than is necessary for the initial intended purpose for which it was collected for. We safely keep our user information on our database and delete it after 3 years of unenrolling with us. However, a client can explicitly request to be deleted after the term of unenrolling.

In order to protect User personal information, we have the following in place: 

POPIA dictates that privacy policies have to consider the following:

• Users can visit our site anonymously.
• Users are able to request for the change of their personal information.
• We do not allow third party behavioural tracking.
• We do not specifically market to children under 13 years of age.
• Users can request to unsubscribe from all correspondences from us.
• We use encryption to keep your data private while in transit.
• We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
• We restrict access to personal information to Xeperno employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
• For payments, we use the provider, Payfast (their privacy policies can be found here) and direct bank transfer. 

 

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. 

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or through other communication channels.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@xeperno.site.

By using our Service, you agree to the terms outlined in this Privacy Policy.